shipping

When will I receive my order?

Your ordered products will be normally dispatched within 2-7 days upon ordering. You will then receive an email with the tracking number for record. 

How will I receive my order?
Your ordered products will be directly delivered by Hong Kong Post OR S.F. Express to your shipping address – either home, office, S.F Self Pickup Points or EF Lockers.

If you would like to pick up at S.F. Self Pickup Points or EF Lockers, please input the corresponding address and code during check-out. Please refer to below links for the addresses of S.F Self Pickup Points or EF Lockers.

If you would like to re-arrange the delivery time or check the delivery status, please contact S.F. Express directly.

Remark:

  • Self pickup service at S.F Self Pickup Points or EF Lockers are only applicable to Hong Kong. 
  • Normally speaking, we will arrange Hong Kong Post for sending parcel to home address; while arranging S.F. Express to commercial or industrial address. Please let us know in advance if there is any special requirement before placing order.

Do you offer free shipping? 

Hong Kong - Customers are entitled to enjoy free domestic delivery service upon HK$680 purchase. For any orders below HK$680, a standard delivery charge of HK$40 will be applicable. Alternatively, you can settle the delivery charge upon receiving the products at S.F. Express self pickup points or EF lockers. Please contact us for further assistance.

Macau - Customers are entitled to enjoy free shipping upon HK$680 purchase. For any orders below HK$680, a standard delivery charge of HK$60 will be applicable.

Please noted that custom fees and import taxes may occur, and you will be responsible for the corresponding fees for receiving the order.

Do you ship internationally?
Generally speaking, we ship to Hong Kong and Macau only. If you have any special requests, please email to info@littlelittlebean.com. We are happy to provide further assistance.

 

我何時會收到貨品?

一般而言,我們收到您的訂單後2-7日內,會盡快安排發貨。發貨後,我們會以電郵告知訂單的快遞編號以作紀錄及查詢。

我會經什麼途徑收到貨品?
我們會以香港郵政或順豐速運將貨品送往您提供的郵寄地址,如家中、公司、順豐站或順便智能櫃。如您希望寄往順豐站或順便智能櫃,請於結帳時輸入有關送貨地址及點碼 (code)。有關順豐站或順便智能櫃的地址,請參考以下連結:

如您希望更改派遞日期或追蹤運單的派送情況,請直接與順豐速運聯繫。

請注意:

  • 順豐站或順便智能櫃的自取服務只適用於香港。
  • 一般而言,我們會以香港郵政將包裹送到住宅地址;以順豐速運送到工商區地址。如有任何特別要求,請於下單前預先通知我們。

網店提供免運費服務嗎

香港 - 顧客凡消費滿HK$680,即可享有本地免運費服務。如本地訂單少滿HK$680,需每單繳付HK$40運費。如你希望到付,於順豐站自取點或智能櫃自取貨品才繳付運費,請預先與我們聯絡。

澳門 - 顧客凡消費滿HK$680,即享免運費。如訂單少滿HK$680,需每單繳付HK$60運費。

顧客需自行承擔全部關稅或相關費用 (如有)。 

網店提供海外寄送服務嗎?

一般來說,我們只提供寄送服務到香港/澳門。若您有任何特別要求,歡迎電郵至info@littlelittlebean.com與我們聯絡。我們樂意及盡力為您提供協助。